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  		Annual Council Reporting Framework
  		Published: 12/06/2015
The Council’s Cabinet will consider the annual performance of Social Services 
at its meeting on Tuesday 16 June.
 
The Chief Officer of Social Services, Neil Ayling, produces an annual report as 
part of the Welsh Government’s performance framework for Social Services. The 
report, which looks at the effectiveness of Social Services in 2014/2015, also 
sets out the Councils priorities.  Previous reports have been recognised by 
the regulators as being a fair and true self-assessment.
The report has been developed to reflect the key themes contained within the 
Social Services and Well Being Act which comes into force in April 2016. 
In a momentous year of change for the service, positive performance has been 
provided in almost all areas of Adult Social Services and many areas in 
Children’s Services.  This is within a context of increasing service demand, 
greater complexity of need and a very challenging budgetary position.  
Highlights include
- Supporting more people to live at home through reablement – responding to a 
28% increase in referrals for this service
- Setting up a new service offering people short term support in a Care Home 
setting as an alternative to hospital admission, or enabling someone to be 
discharged from hospital.  90 people were supported through this step up/step 
down service
- Strong performance in meeting national indicators for child protection 
processes 
Key improvement priorities for the coming year include an action plan for 
strengthening dementia services, implementing a Single Point of Access, and 
developing Extra Care. Exploring alternative delivery models will also be a 
priority, to ensure that the Council tries and sustains important services for 
communities and individuals that otherwise may be lost.
Councillor Christine Jones, Cabinet Member for Social Services, said:
“This is an excellent report and a fair assessment of our performance as a 
service last year. It is also great that the report itself is being designed by 
Double Click, our  new social enterprise for people with mental health problems.
The Council’s overall assessment is that Social Services continues to drive 
forward service improvement and is well placed to respond to the challenging 
financial environment, but is realistic about the size of the challenge. We are 
not complacent, and I am proud of the good work that has been carried out 
across the board.