Cymraeg in Business

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Cymraeg is a vibrant language and can be heard in the workplace, shops, cafes and pubs.

Sourcing New Work / Contracts

Welsh Language Standards - External and Internal Signage – Guidance for Contractors

The Benefits and Rewards

Support for businesses

Translation Services

Proofreading

Technology

How using Cymraeg in the workplace can help your business

It creates a commercial point of difference which generates goodwill and loyalty amongst current customers;

Using Welsh and English together can give a competitive advantage to help attract new customers;

It improves the quality of your service and it enhances public relations activities;

Customers in Cymru, whether they speak Cymraeg or not, like to hear businesses using the language, whether a typyn bach (little bit) or a full conversation.

Cymraeg - An asset to companies’ image and public relations

Research shows that 84% of Cymraeg speakers favour those companies which respect the Welsh language.

Providing a bilingual service can gain the loyalty of customers who are searching for a product or service which is provided in their language of choice.

It is not only Cymraeg speakers who enjoy seeing and hearing the language - the majority of both non-Welsh speaking Cymraeg people and visitors enjoy it.

Cymraeg - The language of the customer

Offering a choice of language is good practice in the context of equality and customer care. It shows that businesses respect the customer’s language choices.

By making visual use of the language and exploiting the skills of their bilingual staff, companies can offer a better service to customers who prefer to speak in Cymraeg.

Cymraeg - The language of business

Cymraeg is a medium for business and is a modern, viable language, which is flourishing in numerous aspects of life.

Cymraeg can be used visually, orally and internally in businesses and an increasing number of companies are using the language as they are aware that it is beneficial for their business.