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Like many organisations worldwide, we are currently affected by a global Microsoft 365 outage, causing intermittent disruption to some of our systems and services, including email (Outlook).

Our IT teams are aware of the issue and are closely monitoring Microsoft's progress as they work to restore normal service. We apologise for any disruption or delayed replies this may cause and appreciate your patience while Microsoft resolves the issue.

Further updates will be provided here as soon as more information becomes available.

Alert Section

E-Notifications Registration

To register for E-Notifications and receive your Housing Benefit and Council Tax Reduction award letters by email please click on one of the links below:

Important information on subscribing to E-Notifications

  • It is your responsibility for maintaining a valid email account to use the E-Notifications service
  • The accuracy and validity of the email address that you provide is entirely your responsibility
  • Should your email account ever become invalid or ceased to be used or should you want the notifications sent to a different email account it is your responsibility to contact the Benefits Service straight away
  • You can contact us by email to housingbenefits@flintshire.gov.uk
  • If an incorrect email address is provided or is no longer operational resulting in the notification being delivered and returned to the Council, you will be automatically unsubscribed from the E-Notifications service and the Council will revert to delivering paper based notifications instead.