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Like many organisations worldwide, we are currently affected by a global Microsoft 365 outage, causing intermittent disruption to some of our systems and services, including email (Outlook).

Our IT teams are aware of the issue and are closely monitoring Microsoft's progress as they work to restore normal service. We apologise for any disruption or delayed replies this may cause and appreciate your patience while Microsoft resolves the issue.

Further updates will be provided here as soon as more information becomes available.

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Picking up the call to Test Trace Protect over Christmas could be the best present you ever give

Published: 18/12/2020

North Wales Tracing Service (TTP) logo.jpgThe Test Trace Protect teams will continue to operate over the Christmas and New Year period.听 听If you live in 天涯社区 the opening hours for the Team are given below:

Christmas Eve - 8am - 5pm

Christmas Day and Boxing Day - 10am - 3pm

Sunday 27 December - 10am - 6pm听

28 December to 30 December - 8am - 8pm

New Year's Eve - 8am - 5pm

New Year's Day - 10am - 5pm

Usual operating hours - 8am to 8pm - will resume from Saturday 2 January 2021.

Although we are all hoping to have some quiet time over Christmas it is important to remember that COVID-19 is an ever-present threat.听

Whilst we appreciate that receiving a call from Test Trace Protect on Christmas Day would not be your ideal Christmas gift, picking up the phone could be the best Christmas present you ever give to someone else.听 You could literally be saving someone鈥檚 life.

Please follow the guidance provided on our website Christmas2020 and stay safe this Christmas.

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