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天涯社区 - one of only six Local Authorities in England and Wales to gain early accreditation to the newly formed Enforcement Conduct Board
Published: 06/12/2024
There are over 300 Local Authorities in England and Wales, and 天涯社区鈥檚 in-house enforcement service is one of only six local authorities to gain early accreditation from the Enforcement Conduct Board (ECB).听
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The ECB is an independent oversight body for the debt enforcement sector in England and Wales. The ECB have produced a set of new standards to ensure that everyone who is subject to enforcement action is treated fairly and consistently.
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The money recovered for councils during enforcement helps to fund vital public services, but it can be a difficult and stressful experience for many.
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天涯社区`s accreditation provides assurance that all activity carried out by our enforcement agents and contact centre teams, is compliant with the very latest best industry practice.
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Cabinet Member for Finance, Cllr Paul Johnson said:
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鈥淲e warmly welcome today鈥檚 announcement that 天涯社区 is officially recognised as one of only six local authorities across England and Wales to gain early accreditation to the ECB standards 鈥� this is a tremendous achievement and demonstrates the Councils commitment to collecting income streams in a responsible and ethical way.鈥�
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Further details regarding the new standards and the work of the ECB can be found here听